All Systems Operational

Momentus Enterprise Operational
Momentus Elite Operational
Momentus WeTrack Operational
Momentus Priava Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 17, 2026

No incidents reported today.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026
Resolved - All Support AI services have been restored.
Mar 10, 04:51 UTC
Update - Issues with the bot in Zendesk have been resolved. Our team is still working to resolve the issue with Ask Mo. We will provide more updates when we have them.
Mar 9, 20:25 UTC
Identified - The issue has been identified and a fix is underway.
Mar 9, 16:45 UTC
Investigating - We are currently investigating an issue impacting our AI-powered support tools, including the in-Zendesk chatbot, in-app chatbot (Elite), and Ask Mo Support (Enterprise). Core Elite and Enterprise application functionality remains fully operational.
Mar 9, 14:23 UTC
Mar 9, 2026
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Resolved - The issue impacting access to Momentus Elite in the North America region Open API service has been resolved. Our team has confirmed that services are operating normally and will continue to monitor the platform to ensure ongoing stability.

If you continue to experience any issues, please contact our Support team at elitesupport@gomomentus.com
for assistance.

Mar 5, 14:28 UTC
Monitoring - We have identified the cause of the issue impacting access to Momentus Elite in the North America region API and have implemented a fix. Our team is actively monitoring the service to ensure continued stability, but all services should be operating normally. Please reach out to our Support team at elitesupport@gomomentus.com if you're still encountering any issues getting signed into Momentus Elite or accessing our Open API.
Mar 5, 14:12 UTC
Update - We are working on fixing the API issue. We will provide an update as soon as the issue is fixed.
Elite application is now operational, and we are continuing to monitor performance to ensure reliability. If you're still experiencing issues getting signed in, please reach out to Support at elitesupport@gomomentus.com.

Mar 5, 05:06 UTC
Update - The site is now operational. However, please be advised that the API Services are currently offline. Our team is actively working to resolve this issue as soon as possible.
Mar 5, 03:58 UTC
Identified - We have identified the issue, and our team is currently working on implementing a solution.
Mar 5, 03:44 UTC
Investigating - We’re investigating reports of users not being able to access Momentus Elite in our North America region. Our team is actively investigating the cause. No action required at this time. We will provide an update as soon as possible.
Mar 5, 03:09 UTC
Mar 4, 2026
Resolved - An unexpected restart of a primary database server in the North America region caused a temporary service disruption. During this time, some users encountered a blank page when attempting to sign in to Momentus Elite.

Service has now been stabilized, and we are continuing to monitor performance to ensure reliability. If you're still experiencing issues getting signed in, please reach out to Support at elitesupport@gomomentus.com.

Mar 4, 20:27 UTC
Monitoring - We have identified the cause of the issue impacting access to Momentus Elite in our North America region. Some customers may have experienced a blank page when attempting to sign in.

Our team has implemented a fix and is actively monitoring the system to ensure stability. No action is required at this time. We will provide additional updates if necessary.

Mar 4, 20:18 UTC
Investigating - We’re investigating reports of some users not being able to access Momentus Elite in our North America region. Some customers may experience a blank page when trying to sign in. Our team is actively investigating the cause. No action required at this time. We will provide an update as soon as possible.
Mar 4, 20:09 UTC
Mar 3, 2026

No incidents reported.